Overview

This module explains how to create and manage accident tracking records in OpsDriver. This feature allows you to document and store detailed incident information in a structured format that can be updated over time—making it easier to manage claims, reporting, and compliance.

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1. Accessing the Accident Tracking Module

Steps:

1. Go to the Operations header

2. Click on Accidents

3. Select Create a New Accident Report

This opens the accident reporting form where you can enter incident-specific information.

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2. Recording Basic Accident Details

Enter key incident data:

• Date and Time of the accident

• Vehicle involved

  • Select from the dropdown list of your fleet

  • Or type manually if the vehicle is not in TBN

• Driver involved

  • Include name and license number

If the driver reported an injury, additional fields will appear:

• Description of injury

• Whether they were transported for care

These dynamic fields allow for flexible data entry based on the incident.

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3. Logging Other Parties Involved

If another vehicle or driver was involved:

• Enter their name, contact information, and driver’s license number

• Document their vehicle details, including:

  • Make, model, license plate

  • Insurance information (if known)

This section is especially helpful for managing liability and insurance interactions.

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4. Documenting Passenger Injuries (if applicable)

In the case of more serious accidents:

• Record passenger injury details

  • Name, injury type, status, and notes

• This feature is optional and can be used when multiple passengers are affected

All of this information stays attached to the same incident record for future access and claims support.

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5. Police Response and Ticketing Information

You can also log:

• Officer name and badge number

• Police report number

• Whether a citation was issued to any party involved

This section helps in preparing insurance reports or legal documentation if needed.

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6. Ongoing Access and Updates

• Once created, accident reports can be revisited and updated as new information becomes available

• Ideal for use by claims specialists or safety/compliance officers

• Serves as a centralized recordkeeping tool for all reported incidents

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Best Practices

• Always complete required fields at the time of initial report

• Encourage drivers and staff to provide as much detail as possible

• Use the record as a live document for ongoing claims or internal reviews

• Attach any supporting documentation or photos to the report, if available