Changing the start date of a trip

Changing the start date of a trip


Change the start date of a trip


Overview

This module explains how to use the Trip Start Date adjustment tool in OpsDriver. This feature allows users to quickly reschedule a trip without having to manually update each segment or pricing element.

1. Purpose of the Trip Start Date Feature


Use this functionality when:

  • A customer needs to reschedule their trip to a different date

  • You want to automatically adjust all route segments and related pricing

  • You want to avoid the time-consuming process of editing each trip stop individually

2. When to Use It


Example Scenario:


A school group originally booked a field trip to Six Flags on May 1st, but they call to change it to May 5th.


Rather than updating each segment manually, use the Trip Start Date tool to shift the entire itinerary forward.

3. How to Change the Start Day of a Trip


Step-by-Step Instructions:

  1. Open the trip you want to adjust.

  2. Locate and click the Change Trip Start Date button.

  3. In the popup that appears, select the new start date.

  4. Click Submit.

  5. The system will:

    • Automatically shift all segment dates and times accordingly

    • Update pricing elements that are date-sensitive (e.g., weekend markups)

    • Maintain all existing details like stops, vehicles, and add-ons

4. System Automation Benefits

  • No manual time adjustments needed across stops or dispatches

  • Pricing logic (e.g., calendar-based rates) is automatically recalculated

  • Preserves the booking’s integrity while respecting new customer preferences

5. Best Practices

  • Double-check the new itinerary after rescheduling to ensure it still aligns with dispatch and driver availability

  • Communicate the change to internal staff and customers using confirmation emails

  • Reconfirm venue or vendor availability for the new date if applicable



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