Overview

This module explains how to configure ticket types in TBN’s TourDriver module. Ticket types allow you to offer different pricing and labeling for categories like adults, children, or seniors—giving you flexibility in how you structure ticket sales.

1. What Are Ticket Types?

Ticket types help you differentiate between the various kinds of tickets a customer can purchase for a tour.

Examples:

• Adult Ticket

• Child Ticket

• Senior Ticket

• Group Pass

• Youth (Ages 6–12)

These types appear on your public portal, allowing customers to choose the appropriate option when booking.

2. Where to Create Ticket Types

Steps:

1. Navigate to the TourDriver module

2. Click on Ticket Types under the Tour setup section

This opens the main Ticket Types dashboard where you can view, edit, or create new ticket categories.

3. Creating a New Ticket Type

1. Click Add Ticket Type

2. Enter the following:

   • Name of the ticket (e.g., “Youth Ticket”)

   • Description (e.g., “Valid for ages 6–12”)

These details will appear on your customer-facing ticket purchase page.

3. Click Save

Once saved, this ticket type becomes available to apply to any of your tour itineraries.

4. Applying Ticket Types to Tours

Once ticket types are created:

• You can assign them to specific tours during itinerary setup

• Each type can have its own pricing and availability limits

This gives you the flexibility to:

• Offer discounts for certain groups

• Set age-based eligibility

• Run promotions with specific ticket categories

Best Practices

• Use clear, customer-friendly names (e.g., “Adult (13+)” vs. just “Adult”)

• Keep descriptions short and focused on eligibility criteria

• Test ticket type visibility in your public portal before launch

• Regularly review ticket types to ensure they align with current pricing strategy