Creating Tour Upgrade Types

Creating Tour Upgrade Types


Creating Upgrade Types

Upgrade types allow you to add upgrades to your tour ittinaries. This video will show you how to set them up. s allow you to organize your tours into groups that make managing them easier. This video will show you how to create these categories.

Overview

This module explains how to set up Tour Upgrade Types—add-ons that provide customers with enhanced tour experiences such as VIP service, bonus play, or meal packages. These upgrades are selectable during booking and applied to specific tours.

1. Where to Access Upgrade Types


Steps:

  1. Go to the TourDriver module

  2. Click on Upgrade Types under the Tours header


You will see a list of all previously created upgrades such as:

  • Gold Package

  • Dining Upgrade

  • Slot Play

  • Seafood Buffet

2. Creating a New Upgrade Type


To add a new upgrade:

  1. Click Add Upgrade Type

  2. Enter a Description (e.g., “VIP Front Row Seating”)

  3. Click Save


This will make the upgrade available to apply within any tour itinerary.

3. When to Use Tour Upgrades


Tour Upgrades are ideal for:

  • Offering value-added experiences

  • Customizing tiered pricing (e.g., Basic vs. Premium)

  • Enhancing revenue per passenger


Example use cases:

  • Casino run with optional bonus play

  • Holiday tour with a lunch buffet option

  • Theater trip with premium seating add-on

4. Adding Upgrades to a Tour Itinerary


Steps:

  1. Open a Tour Itinerary

  2. Scroll to the Upgrades section

  3. Select which upgrade types you want to apply

  4. Set pricing and availability per upgrade


Now when a customer books this tour, they will see these upgrade options during checkout.

5. Customer Experience


Customers will be able to:

  • View upgrade descriptions

  • Choose upgrades at booking

  • See pricing for each upgrade line item in their quote or ticket


This makes it easy to personalize their experience while increasing total ticket value.

Best Practices

  • Create upgrades that align with common customer interests (e.g., food, comfort, exclusivity)

  • Keep upgrade names clear and concise

  • Apply upgrades consistently across similar tours

  • Track upgrade usage and adjust based on customer demand




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