Generating refunds via customer credits In this video we will cover the following topics- Creating a customer credit for an overpayment. usig negative customer credits once the payment is refunded (in the credit card system or via check). How the ...
Using Customer Groups Automated emails which is a core feature of customer groups is an add-on to your standard SalesDriver or OpsDriver account. This can be added to your account by your TBN representative. For additional information about monthly ...
Partial Refunds Explained There are times where a partial refund is needed against a booking or an Invoice. These steps will help you understand how to do that in TBN- For Bookings where you are not going to operate the trip. Issue the partial refund ...
Customer Portal Basics In this video we will cover the following topics- Inviting customers to the customer portal What customers can see and do on the portal Customers making payments in the portal
Setting Page Text On the Account setting page there are a number of fields that have text you can enter that flow through to different places in the application. This document will help you understand those fields and will provide you with examples ...