Recording payments against bookings

Recording payments against bookings


Recording payments against bookings


Overview

This module explains how to manually record customer payments for a booking in OpsDriver. This includes payments by check, cash, transfer, or credit card—ensuring accurate tracking of financial records and outstanding balances.

1. Accessing the Record Payment Tool


Step-by-Step Instructions:

  1. Open a booking from the Sales or Bookings dashboard.

  2. Scroll to the Financial Section.

  3. Click the Record Payment button.


This opens the payment entry modal where you can log transaction details.

2. Choosing a Transaction Type


Available payment methods include:

  • Check

  • Cash

  • Transfer

  • Credit Card (requires setup—see below)


Choose the appropriate Transaction Type from the dropdown.

3. Entering Payment Details


After selecting the transaction type:

  • Enter the payment amount

  • (Optional) Add:

    • Check number

    • Transaction reference

    • GL code (for accounting systems using bank/cash ledger assignments)

    • Notes or comments relevant to the payment


Click Record Payment to save.


Example:

  • Type: Check

  • Amount: $100

  • Check #: 12345

  • Result: The payment is applied to the booking and the outstanding balance is reduced accordingly.

4. Credit Card Payments


Credit card payments require setup with a TBN-supported payment processor.


Options:

  • Autofill via browser

  • Manual entry of card details


If your account is not yet configured for credit card processing, reach out to TBN Support for help with integration.

5. Viewing Payment History


All recorded payments appear in the Financial Section of the booking.


You can view:

  • Total payments received

  • Remaining balance due

  • Linked transactions and their types


This offers transparency and a complete financial record for the trip.

6. Additional Notes

  • Payments can be recorded before or after invoicing.

  • If an invoice has already been created, payments will be linked to that invoice as applicable.

  • We cover invoice-specific workflows in a separate module.

Best Practices

  • Always record the correct transaction type for accurate reporting

  • Use GL codes if syncing with external accounting tools

  • Communicate with your finance team about credit card processing setup if applicable