Using the Driver Portal

Using the Driver Portal


Using the Driver Portal

Overview

This module provides a walkthrough of the Driver Portal, which allows drivers to view assignments, accept or decline trips, access work tickets, receive company messages, and manage personal profile information—all from their mobile device or desktop.

1. Logging In to the Driver Portal


Each company has a unique Driver Portal URL (e.g., driverportal.dbndrives.com).


Steps to Log In:

  1. Open your company’s driver portal link on your phone or browser.

  2. Enter your email address and password.

  3. Click Sign In.


You’ll be taken to the main dashboard view, starting with the Calendar.

2. Calendar View – Trip Assignment Overview


Calendar Legend:

  • Yellow Dot: Trips are assigned but not yet accepted.

  • Green Dot: All assigned trips for that day have been accepted.


Clicking on a Date:

  • Reveals trips assigned for that day.

  • Displays:

    • Booking ID

    • Customer Name

    • Yard Location

    • Start and End Times

3. Trip Details and Actions


Click on a specific trip to open detailed trip info:

  • Vehicle Type and Number

  • Accept Assignment button

  • Check In button (to mark when you begin the trip)

  • Itinerary Overview:

    • Pickup and drop-off times

    • Stop details


If other drivers are assigned to the same trip (e.g., multi-vehicle move), their names will also be shown.

4. Viewing the Work Ticket


From the trip screen, click View Work Ticket:

  • Generates a PDF of the work order

  • Displays:

    • Full itinerary

    • Special instructions

    • Booking and assignment details


You can access this document anytime directly from your phone.

5. Messages Section


How It Works:

  • The Messages tab is used for company-wide or trip-specific announcements.

  • You’ll see:

    • Notification title (e.g., “Emergency Evacuation Services”)

    • Timestamp of when it was received

    • Full message content


This is how the admin team can quickly send you updates.

6. Profile Section


Your personal Profile tab contains:

  • Employment Information

  • Licensing and Certification Details

    • CDL info

    • DOT cards

    • Passports or other credentials


Drivers should use this area to keep their compliance info current.

Best Practices

  • Log in daily to check for new assignments or messages.

  • Always accept or check in on trips to keep dispatch informed.

  • Use the PDF work ticket for reference during each assignment.

  • Keep your profile information up to date for compliance tracking.


    • Related Articles

    • Inviting Drivers to the Driver Portal

      Inviting Drivers to the Driver Portal Video Overview This module explains how to invite drivers to the Driver Portal in OpsDriver, set their login credentials, and provide access to view, accept, and manage trip assignments. 1. What Is the Driver ...

    • CHEAT SHEET- Manually Building Driver Relief Movements

      TBN has pioneered an automated relief builder tool that may do what you need. To learn more about that tool click here. Manually Building Driver Relief Movements in TBN's OpsDriver Driver Relief can be a complicated part of the booking process. With ...

    • Understanding the customer portal

      Customer Portal Basics Overview This module introduces the Customer Portal, a self-service area where customers can view quotes, bookings, and invoices, and take actions such as making payments or requesting new quotes. 1. What Is the Customer ...

    • Making changes to published dispatches

      Updating published dispatches Adjusting Published Assignments Overview This module covers how to update details on an already published dispatch and ensure your assigned driver is automatically notified and provided with an updated work ticket. 1. ...

    • Setting up and Using Discount Codes

      Creating and Using Discount Codes Overview This module explains how to create promotional or conditional discount codes in OpsDriver and apply them to quotes and bookings. These codes help streamline promotions, loyalty incentives, and custom pricing ...