Dispatch
AI Tools in Email Template Creation
AI Email Assistant AI is revolutionizing the way we work, and TBN is leading the charge with the first of many exciting AI enhancements to our platform! We’re thrilled to introduce Generative AI, seamlessly integrated into TBN to supercharge your ...
Setting different check-in windows for Operations and Drivers
Setting different check-in windows for drivers and dispatchers You can now allow your internal operations team to have different windows for checking in drivers than the drivers themselves have. For example you may allow a dispatcher to check a ...
Adjusting the Dispatch Main Report
Adjusting the dispatch main report TBN Allows you the ability to customize the dispatch main report for your specific needs including seeing more dispatches on the single screen. This video will show you how. <br> Overview This module explains ...
Linked Dispatches
Linked Dispatches Overview This module explains how to link dispatches in OpsDriver. Linking dispatches is useful when the same vehicle and driver are staying out between trips—such as on multi-leg journeys or overnight runs—eliminating the need to ...
User Permissions
How User Permissions Work at TBN TBN has created a stacking permissions architecture that allows for differing levels of access to TBN based on the roles and responsibilities each user has. This starts with our SalesDriver level access and builds up ...
CHEAT SHEET- Manually Building Driver Relief Movements
TBN has pioneered an automated relief builder tool that may do what you need. To learn more about that tool click here. Manually Building Driver Relief Movements in TBN's OpsDriver Driver Relief can be a complicated part of the booking process. With ...
Making changes to published dispatches
Updating published dispatches Adjusting Published Assignments Overview This module covers how to update details on an already published dispatch and ensure your assigned driver is automatically notified and provided with an updated work ticket. 1. ...
Creating affiliates and assigning to dispatches
Creating Affiliates and assigning to dispatches Overview This module explains how to create affiliate profiles and assign affiliate companies to dispatches. This is useful when trips are subcontracted or farmed out due to capacity constraints or ...
Cancelling Bookings or Dispatches
Cancelling Bookings or Dispatches Overview This module covers how to cancel a full booking or an individual dispatch in OpsDriver. It also explains how cancellations impact pricing, vehicle/driver assignments, and system reporting—and how to restore ...
Part time driver scheduling
Part Time Driver Scheduling Overview This module explains how to schedule availability for part-time drivers in OpsDriver using the Driver Scheduling tool. This ensures drivers are only shown as available during the hours and days they actually work, ...