User Permissions

User Permissions



How User Permissions Work at TBN

TBN has created a stacking permissions architecture that allows for differing levels of access to TBN based on the roles and responsibilities each user has. This starts with our SalesDriver level access and builds up from there and culminates with our Admin level users who have total access to all aspects of the system. 

TBN Roles

The roles are as follows and are listed in the order of stacking permissions.

SalesDriver
  1. SalesDriver General User-  
  2. SalesDriver Admin-
OpsDriver
  1. OpsDriver General User
  2. OpsDriver Dispatcher
  3. OpsDriver Financial Access
  4. OpsDriver Payrol Admin
  5. OpsDriver Admin

TBN also offers some job specific permissions that can be given without the traditional stacking feature. Those are as follows- 

  1. OpsDriver- Dispatcher- No Sales Access
  2. OpsDriver- Invoice Processing Only

Frequently Asked Questions

  1. How can I see my company users? Company user reports can be requested from the Support team via chat or email. 
  2. How do I request a new user? Send user requests to the support team and include the users first and last name, email address, phone number, what access they need, and, if you have multiple locations, which locations is their primary. 
  3. How much are users? Each user of TBN's system is $10/month (as of 10/23). Drivers do not count as users. 
  4. What if I need to change someone's access level at some point? You can request that a users account be updated at any time through support. 
  5. What if I need to remove a user? Contact support via email or chat and they will be glad to help you suspend or remove a user. 

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